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Frequently asked questions
Find the answers to your most common questions here!
What are the advantages of Corten steel compared to other materials?
Corten steel is particularly appreciated for its resistance to atmospheric corrosion, its durability and its unique aesthetic. It offers excellent weather resistance, making it an ideal material for fire pit grills intended for outdoor use.
Where are your products made?
Our fire pit grills are designed in Montreux, Switzerland. They are then manufactured in Portugal and Asia to guarantee the best quality/price ratio.
What payment options are available?
Our range of payment methods is constantly evolving, to offer you the best possible purchasing experience. We accept the following regulations:
- Bank cards (Visa, Mastercard, Amex, UnionPay)
- Bank transfers
- PayPal (immediate or 4x without fees)
- Twint (Switzerland only)
- Klarna 3x free of charge (only for Germany, Netherlands, Spain, Portugal, Italy, France, Belgium, Austria)
Other payment methods may be offered depending on your location.
Do you offer accessories for fire pit grills ?
Yes, we offer a full range of accessories and outdoor furniture, for a complete cooking experience. These collections are accessible via the Collection section on our site.
Can you use charcoal?
Charcoal alone is not recommended as it does not provide sufficient heat for the entire plate. On the other hand, you can use it in addition: start with wood, then surround it with charcoal to prolong the embers. If you use a compact model running on ecological briquettes, follow the recommendations specific to this format.