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Frequently Asked Questions
Find answers to your most frequently asked questions here!
What are the advantages of Corten steel over other materials?
Corten steel is particularly valued for its resistance to atmospheric corrosion, its durability, and its unique aesthetic. It offers excellent weather resistance, making it an ideal material for Plancha fire pits intended for outdoor use.
Where are your products made?
Our Plancha fire pits They are designed in Montreux, Switzerland. They are then manufactured in Portugal and Asia to guarantee the best value for money.
What payment options are available?
Our range of payment methods is constantly evolving to offer you the best possible shopping experience. We accept the following payment methods:
- Bank cards (Visa, Mastercard, Amex, UnionPay)
- Bank transfers
- PayPal (immediate or 4x interest-free)
- Twint (Switzerland only)
- Klarna 3x interest-free (only for Germany, Netherlands, Spain, Portugal, Italy, France, Belgium, Austria)
Other payment methods may be offered depending on your location.
Do you offer accessories for the Plancha fire pits ?
Yes, we offer a full range of accessories and outdoor furniture for a complete cooking experience. These collections are accessible via the Collection section on our website.
Can you use charcoal?
Charcoal alone is not recommended as it does not provide sufficient heat for the entire plate. However, you can use it as a supplement: start with wood, then surround it with charcoal to prolong the embers. If you are using a compact model that runs on eco-friendly briquettes, follow the specific recommendations for that format.