Terms of service
LEGAL NOTICES AND GENERAL TERMS AND CONDITIONS OF SALE – BEEMOVER SA
----
1. Legal information
Website publisher:
Beemover SA
Roua de Pra Martin 1, 1981 Vex, Switzerland
IDE number: CHE-230.837.541
Swiss VAT number: CHE-230.837.541 VAT
OSS VAT number: FR65929100485
Publishing Director: Beemover SA
Data controller: Beemover SA
Contact details:
Email: contact@corten-house.com
Telephone: +41 79 205 98 32 (Switzerland)
Telephone: +33 7 61 45 83 25 (France)
Hosting provider: Shopify Inc.
150 Elgin Street, Suite 800, Ottawa, Ontario, K2P 1L4, Canada
2. Scope of activity
Beemover SA specializes in the marketing of outdoor cooking equipment and accessories.
The products offered are not personalized and no specific product restrictions apply.
3. Acceptance of the Terms and Conditions
Placing an order on the site implies unreserved acceptance of these General Terms and Conditions of Sale (GTC) and Legal Notices.
Any order placed constitutes a legally binding contract between the customer and Beemover SA.
4. Orders and availability
Orders are deemed accepted after Beemover SA sends the confirmation email.
Product availability is subject to existing stock levels.
Beemover SA reserves the right to limit or cancel any order in case of unavailability.
Offers are subject to applicable law and local sales restrictions.
5. Price and payment
Prices are shown in CHF or EUR, including all taxes.
Delivery costs vary and are free for all orders over €1400/CHF.
Accepted payment methods: bank cards (Visa, Mastercard, Maestro), PayPal, TWINT, Klarna, bank transfer.
Payments are secured by the aforementioned providers (Shopify Payments, Klarna, etc.).
6. Delivery
Products are delivered in Switzerland and the European Union by the following carriers: DPD, Geodis, Kuehne + Nagel, GLS, SwissPost, Mondial Relay, DHL and other local carriers.
Delivery times are estimates and depend on the carrier and destination.
Beemover SA cannot be held responsible for delays related to carriers or events beyond its control.
7. Right of withdrawal and returns
EU customers: in accordance with article LAccording to Article 221-18 of the Consumer Code, the consumer has a period of 14 days to exercise their right of withdrawal.
Swiss customers: a return can be made within 14 days, subject to prior acceptance by Beemover SA.
Return shipping costs are the responsibility of the customer.
Delivery charges are non-refundable.
The return address is provided upon request via contact@corten-house.com
8. Warranty
The products sold by Beemover SA are covered by a warranty whose duration complies with applicable legal provisions and is defined as follows:
- Plancha fire pits Corten steel: five (5) year warranty
- Plancha fire pits Finish black: two (2) year warranty
- Accessories: two (2) year warranty
The warranty covers exclusively manufacturing and material defects found during normal use of the product.
Normal wear and tear, any inappropriate or non-compliant use, any modification of the product, as well as failure to comply with the instructions for use and maintenance provided, are expressly excluded from the warranty.
It is expressly stated that the use of Plancha fire pitslids and serving carts in Finish black less than twenty (20) kilometers from the coastline is not recommended.
Prolonged exposure to a saline environment is likely to cause corrosion, which is not covered by the warranty.
All warranty claims must be sent to Beemover SA's customer service department by email to the following address:
📩 contact@corten-house.com
a) For customers domiciled in the European Union:
When the implementation of the warranty requires the return of the product or one of its components, all costs directly related to the execution of the warranty, including return shipping costs, are borne by Beemover SA.
Beemover SA will organize or reimburse these costs in accordance with the legal provisions in force in the European Union.
b) For customers domiciled in Switzerland:
When the implementation of the warranty requires the return of the product or one of its components, the shipping costs associated with returning the product are the responsibility of the buyer.
The practical details of the return (address, carrier, packaging conditions) will be communicated to the customer after validation of the warranty request by customer service.
9. Protection of personal data
The data collected is processed in accordance with the General Data Protection Regulation (GDPR) and Swiss legislation.
Tracking tools: Google Analytics, Meta Pixel, Shopify Cookies.
Third-party providers involved: Shopify Payments, Klarna, Odoo, Brevo, Klaviyo.
Data may be transferred outside the EU (Canada / United States) by service providers.
For more details, please refer to the Privacy Policy available on the website.
10. Mediation (France)
For consumers residing in France:
Consumer mediator: CM2C – Consumer Mediation Centre of the Justice Conciliators
49 rue de Ponthieu, 75008 Paris
Email: contact@cm2c.net
Telephone: 01 89 47 00 14
Website: https://www.cm2c.net
French consumers can contact the mediator free of charge in the event of a dispute.
11. Liability
Beemover SA shall not be liable for any indirect, intangible or consequential damages resulting from the use of or inability to use the products or services.
12. Applicable Law and Jurisdiction
Switzerland: legislation of the canton of Valais, competent courts in Sion
EU: Local law applies to the consumer; courts have jurisdiction based on their residence.
13. Completeness and modification
These Terms and Conditions and Legal Notices constitute the entire agreement between the parties.
Beemover SA reserves the right to modify all or part of these terms at any time, subject to publication on the website.
Accessing the site and placing an order constitutes acceptance of the modifications.
14. pre-orderand new product launches
Beemover SA can offer products in the format of pre-orderallowing customers to reserve a product before it goes into production or is officially available.
In this context, the customer pays a deposit upon ordering and undertakes to pay the balance before delivery of the product.
If the number of pre-orderIf the demand for a new product is not deemed sufficient to guarantee its launch, Beemover SA reserves the right to cancel the launch.
In this case, Beemover SA undertakes, at its own expense, to offer the customer:
an equivalent or superior product, or
a full refund of the deposit paid.
The customer will be free to choose between the replacement solution or a refund.
15. Contribution to Extended Producer Responsibility (EPR) schemes – AGEC Law (France)
In accordance with Law No. 2020-105 of February 10, 2020 relating to the fight against waste and the circular economy (AGEC Law), Beemover SA is required to contribute to the extended producer responsibility (EPR) schemes applicable to the products and packaging that it places on the French market.
Household Packaging Sector
As such, Beemover SA has joined Citeo, an approved body responsible for managing the EPR sector for packaging in France, and pays the financial contribution required by the regulations.
ADEME unique identification number – Packaging: FR484816_01UUXY
This membership ensures the collection, recycling and recovery of packaging placed on the French market, in accordance with legal obligations.
DIY and garden products sector
Beemover SA is also a member of Ecomaison, an approved eco-organization for the DIY and garden products sector (ABJ).
Following this membership, the Beemover SA establishment is registered in the national register of producers on the market maintained by the Agency for Ecological Transition (ADEME).
ADEME Unique Identification Number – DIY and Garden: FR484816_14UVTD