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Frequently Asked Questions about our Plancha fire pits professionals
Find answers to your most frequently asked questions here!
What are the advantages of Corten steel over other materials?
Corten steel is particularly valued for its resistance to atmospheric corrosion, its durability, and its unique aesthetic. It offers excellent weather resistance, making it an ideal material for Plancha fire pits intended for outdoor use.
Where are your products made?
Our Plancha fire pits They are designed in Montreux, Switzerland. They are then manufactured in Portugal and Asia to guarantee the best value for money.
What are the delivery conditions and times?
Standard delivery is free for purchases of CHF/€ 1400 or more (excluding Andorra, San Marino, Vatican City and Denmark).
Below this amount, fees are calculated at the basket level.
Delivery times and methods may vary depending on your location and local conditions, and are calculated in the shopping cart.
The delivery time is calculated from the date of order confirmation.
Do you offer accessories for the Plancha fire pits ?
Yes, we offer a full range of accessories and outdoor furniture for a complete cooking experience. These collections are accessible via the Collection section on our website.
Can you use charcoal?
Charcoal alone is not recommended as it does not provide sufficient heat for the entire plate. However, you can use it as a supplement: start with wood, then surround it with charcoal to prolong the embers. If you are using a compact model that runs on eco-friendly briquettes, follow the specific recommendations for that format.