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Whether you are professionals in the restaurant, catering, and hotel industries, resellers, or others, We offer you personalized support and advice tailored to your needs.
Contact us via this form or write to us at b2b@corten-house.com to learn more.
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Frequently Asked Questions
Find answers to your most frequently asked questions here!
What are the advantages of Corten steel over other materials?
Corten steel is particularly valued for its resistance to atmospheric corrosion, its durability, and its unique aesthetic. It offers excellent weather resistance, making it an ideal material for Plancha fire pits intended for outdoor use.
Where are your products made?
Our Plancha fire pits They are designed in Montreux, Switzerland. They are then manufactured in Portugal and Asia to guarantee the best value for money.
What are the delivery conditions and times?
Free delivery in Europe from 1200 CHF/€ of purchases in 5 to 11 working days (exact delivery time displayed in the basket depending on your location).
Below this amount, fees are calculated at the basket level.
Express delivery is available as an option.
What payment options are available?
Our payment options are constantly evolving to provide you with the best possible shopping experience. We accept multiple payment methods, including credit cards and bank transfers.
Do you offer accessories for the Plancha fire pits ?
Yes, we offer a full range of accessories and outdoor furniture for a complete cooking experience. These collections are accessible via the Collection section on our website.
Can you use charcoal?
Charcoal alone is not recommended as it does not provide sufficient heat for the entire plate. However, you can use it as a supplement: start with wood, then surround it with charcoal to prolong the embers. If you are using a compact model that runs on eco-friendly briquettes, follow the specific recommendations for that format.