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Frequently Asked Questions
Find the answers to your most common questions here!
What is the difference between the Suak Premium Brazier and the standard Suak Brasero?
The Suak Premium Fire Pit offers additional features such as an ash drawer and small wood pyre for convenient storage, while the standard Suak Fire Pit is a more affordable option offering a similar quality experience.
What are the advantages of Corten steel over other materials?
Corten steel is particularly appreciated for its resistance to atmospheric corrosion, its durability and its unique aesthetic. It offers excellent weather resistance, making it an ideal material for fire pits intended for outdoor use.
Where are your products manufactured?
Our fire pits are designed in Montreux, Switzerland. They are then manufactured in Portugal and Asia to ensure the best value for money.
What are the delivery conditions and times?
Free delivery on orders over €1,000, within 4 to 7 business days. For orders under €1,000, shipping costs are calculated at checkout. Delivery times may vary depending on your location and local conditions.
What payment options are available?
Our payment options are constantly evolving to provide you with the best possible shopping experience. We accept multiple payment methods, including credit cards and bank transfers.
Do you offer accessories for fire pits?
Yes, we offer a full range of accessories and outdoor furniture for a complete cooking experience. These collections are accessible via the Collections section of our website.
Can you use charcoal?
Charcoal alone is not recommended as it does not provide sufficient heat for the entire plate. However, you can use it as a supplement: start with wood, then surround it with charcoal to prolong the embers. If you are using a compact model that runs on eco-friendly briquettes, follow the specific recommendations for that format.